FAQ’s

 

Frequently Asked Questions

Need help? Be sure to visit our support forums for answers to your questions!

1. What services do you offer? We specialize in TV aerial and satellite installations, multi-room setups, Smart TV configuration, home network solutions, and professional TV wall mounting.

2. How long does a typical TV aerial installation take? A standard installation usually takes between 1 to 3 hours, depending on the complexity of the job and the type of property.

3. What is the process for installing a new TV aerial? Our installation process includes:

  • Initial Consultation: We discuss your needs and assess your property.
  • Site Survey: Our technicians conduct a thorough survey to determine the best location for the aerial.
  • Installation: We install the aerial using high-quality equipment and ensure optimal positioning for the best reception.
  • Testing and Tuning: After installation, we test the signal strength and tune your TV for the best viewing experience.
  • Clean Up and Demonstration: We clean up the installation site and provide a demonstration of your new setup.

4. Can you install aerials in hard-to-reach areas? Yes, our team is equipped to handle installations in various challenging locations, ensuring safety and quality in every job.

5. Do you offer warranties on your installations? Yes, we provide a warranty on all our installations, covering both parts and labor. The duration of the warranty varies depending on the service provided.

6. Are your technicians certified and insured? Absolutely. Our technicians are fully certified and insured, ensuring that all work is carried out to the highest standards and in compliance with industry regulations.

7. How do I know if I need a new aerial or just a repair? Our technicians can conduct a diagnostic assessment to determine whether a repair will suffice or if a new installation is necessary.

8. Can you help set up a multi-room TV system? Yes, we offer custom multi-room installation services, allowing you to watch TV in multiple rooms with a single aerial or satellite system.

9. What should I do if I experience poor reception after installation? Contact us immediately. We will promptly address any issues, ensuring that your system delivers optimal performance.

10. How do I schedule an appointment? You can schedule an appointment by calling us directly or filling out the contact form on our website. We offer flexible scheduling to accommodate your needs.

Are all TV aerials digital?

More info here….

How long do TV Aerials Last?

Read the article  “The Lifespan of TV Aerials” for the answer

How long do Satellite dishes last for?

For more info on the subject “Lifespan of a Satellite Dish” click through the link.

Can you get Electrocuted from an Aerial Cable?

Click here to find out if it is Possible to Get Electric Shock from TV Aerial or Sat Cable?

Where should a TV aerial be Fitted?

Find out where is the Best place to put a TV Aerial? Read the article.

What is the Best TV Aerial for Freeview?

Read the blog “What’s the Best Freeview TV Aerial?

Do Indoor TV Aerials Work?

Check out the blog “Are indoor TV Aerials any good?

Want some advice? Give us a call today!


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